Privacy and cookies

For visitors to this website

The information on this page explains how I look after and use any information you give me as a visitor to my website or when you ask about my services. It also explains your privacy rights.

Data Controller

As a sole trader, I (Ruth Clowes) am the Data Controller and am registered as such with the Information Commissioner’s Office. The lawful basis under which I process your personal data is article 6(1)(b) of the GDPR.

Why I collect your information

There are two main reasons I collect and use information about you:

  1. To respond to an enquiry you’ve made about my copywriting or training services
  2. To track the effectiveness of my website and other marketing activities

How I collect and process your information

The contact details I collect, store and use come from our conversations, emails, texts, phone calls and your use of my website.

I only use this information to respond to your specific enquiry and fulfil any contract of services we agree to. I’ll never pass your contact details on to anyone else and I’ll never use them for any other purpose.

I store your details electronically. I use password-protected devices and services to keep them secure.

My website has a valid SSL certificate. This is shown by the closed padlock to the left of the address bar on your browser. It means that when you enter your contact details on the site, there’s a secure connection between your computer and my website.

Analytics and cookies

I use Google Analytics, which uses cookies to gather information about the use of my website. The information gathered includes your location and IP address. This information is used to create reports that help me make my website and marketing activities more effective and relevant. Find out more about how Google processes information.

Your privacy rights

You have rights in relation to the data I’ve collected about you. For example, you have a right to receive a copy of the data I hold and you have the right to ask me to remove data from my records. Find out more about your rights in relation to your personal data.

Privacy policies of other websites

This privacy policy applies only to this website, so if you click on a link to another website, you should read their privacy policy.

If you have any questions about the information on this page, please let me know.

I last reviewed and updated this page on 1 January 2020.